Charming stay with a view

Had a super comfy night with an amazing view of the quay. The staff were incredibly friendly and made us feel right at home. Breakfast was top-notch, really loved the choices! Just a heads up, the parking meter can be a bit of a hassle in the morning. a delightful experience.

Had an amazing stay with a fabulous, large room overlooking the river. the bathroom was super spacious.

The large double room was uncomfortable due to the soft mattress.

really welcoming staff n we had this huge spacious room with great views over the estuary. breakfast was super good too, so many options. the location is just perfect, close to the river n all the nice shops. loved the cozy vibe around! the staff were super nice n made our stay feel special.

the on-site parking was bit tricky to figure out n could be pricey for a long stay. also, the restaurant meal we had was kinda dry.

I had a lovely stay! The cozy room was well-appointed with delightful homemade biscuits waiting for me. Dinner was excellent, with beautifully presented dishes, while breakfast was such a treat with delicious options. I'm definitely coming back!

The location sits beautifully at the riverfront, with charming cobblestone streets leading to historic landmarks like the minster. Rooms are uniquely named, giving a personal touch, and I stayed in a room that boasted elegant antiques and a cozy atmosphere.

The room was small and uncomfortably hot. Huge sash windows without proper privacy meant keeping the curtains drawn, which felt a bit suffocating during the day. Shower pressure was low, making for a less than ideal experience, and the mattress felt a bit too soft for my liking. I had to navigate a confusing maze to find my room. better instructions would have helped immensely. No on-site parking, only a few pricey meters nearby, forced me to park further away. A fridge would have been a nice touch too, especially since UHT milk isn't my favorite.

an exceptional experience with personal touches and a lovely river view!

Charming stay with attentive staff.

An Impeccable Stay Filled with Thoughtful Touches!

Our experience exceeded all expectations! The welcoming staff brought my daughter a surprise cake for her birthday and even sang to her, making it truly special. The stunning views from our large double room were a highlight, as was the delicious breakfast. Highly recommend for special occasions!

our stay at bank house was truly delightful! we loved the beautiful architecture throughout the hotel, and the modern comforts made it even better. the location is perfect, right in the heart of the historic area next to the river. the friendly service stood out—everyone was so attentive and accommodating. plus, the breakfast was exceptional, with a fantastic selection of local produce.

would recommend

We had a lovely stay at Bank House. Our room was spacious, beautifully decorated, and came with an incredibly comfy bed. The staff were friendly and helpful, always ready to assist with recommendations and queries. The history of the building added a charming touch to our experience.

Parking could be a bit tricky.

Comfortable bed but found room quite dusty and kettle not clean.

Beautiful location with excellent food

We had a delightful stay in a room with high ceilings and a lovely view overlooking the water. The food was outstanding, particularly the dessert, which was the best Creme Brulee I've ever had. The staff were remarkably polite and attentive, making our visit even more enjoyable.

great food but parking fees are high

The food exceeded my expectations, particularly the Creme Brulee, which was the best I've ever had. The staff were exceptional, especially Renae, who was friendly and attentive during my meals.

The parking fee of £7.60 for 24 hours felt a bit steep.